Has Your IT Provider Discussed Remote Monitoring and Management?
Instead of having to call for IT help when your internet, computer, email, etc. crashes wouldn’t it be nice to see those issues coming and correct them ahead of time? In generic terms, Remote Monitoring and Management (RMM), allows you to prevent technology issues BEFORE they happen.
Benefits of RMM:
- Everyone loves saving money, and RMM is one of the most efficient ways to do so. An RMM system provides alert messages and warnings when anything in your environment seems out of place. No longer will you search for the cause of potential problems, an RMM system will tell you before they occur. This saves hours of onsite consulting costs for you and allows your IT partner to provide better service.
- If technical issues are slowing or stopping your business processes, that is frustrating your team and in turn your customers. RMM systems provide you with real-time insights to improve your environment. For example, if one of your servers is overworked it is easy to identify that and offload processes to another machine. Allowing all of your hardware and your business to run at maximum capacity.
- Do you struggle with performing updates on your computer? Do you know if all of the computers in your office are updated consistently? With an RMM system, all critical security and application updates will be applied automatically.
Implementing an RMM system is a proactive solution where the alternative is reacting to the problem while your systems are down.
Have questions? Let us know! Imagineering would love to talk with you.