About Imagineering & HOOPS

Local Experts in Eau Claire, WI

We’re More Than a Helpdesk

Imagineering and HOOPS have been the trusted technology and software partners among Western Wisconsin business owners for over 25 years. As family-owned businesses, Imagineering and HOOPS work together to provide a full range of hardware and software solutions for all of your technology needs. More than a helpdesk, our consultants are all based in our Eau Claire, Wisconsin office, and will work with you every step of the way — whether remotely or on-site.

Our Story

In 1996, Dave Hanson founded HOOPS, an accounting software company based in Eau Claire, Wisconsin. Dave saw the need for a company that would help local businesses transition from paper-based accounting to computer-based financials. Starting with accounting software solutions, HOOPS has grown to provide services for all phases of business including Distribution, Warehouse Management, Payroll, and Field Service.

After 10 years of working with local businesses and dealing with many hardware and network security inconsistencies, Dave noticed IT support lacking in the most crucial area — customer service. The need for a reliable IT service provider quickly became clear, so Dave purchased Imagineering Computer Consultants in 2007.

In the early days, Imagineering provided basic server and workstation support. While that is still a strength, Imagineering has evolved and offers clients the latest in network security, remotely managed services, and cloud solutions.

Together, Imagineering and HOOPS are able to provide a full-range of hardware and software solutions to local businesses across all industries in Western Wisconsin and Minnesota.

Dave retired in 2020, when his son, Josh, became Owner and President after nearly a decade with the company. Josh is a lifelong Eau Claire resident who is committed to seeing the community succeed, and wants to help businesses grow financially and technologically.

Some Amazing Companies We’ve Worked With Along the Way

Our Culture

At Imagineering and HOOPS, our philosophy is to do it right, all the time, for our client, no matter what.

Every one of your employees — from sales, to production, to management — require the ability to make real time, informed decisions. The goal at Imagineering and HOOPS is to implement technology and software applications that not only fit the size and processes of your business, but provide the flexibility needed to operate in the fast-paced, modern business environment.

Imagineering and HOOPS will suggest and implement network and software solutions based on your specific needs and wants, and we bill accordingly — you won’t find monthly retainers here. When a customer asks for help, they don’t blindly email a helpdesk; they work with a familiar consultant who knows their business and their environment. That personal touch is how we have kept our customers close, like family.

Meet Our Team

Josh Hanson

OWNER / PRESIDENT

RENEE SCHREIFELS

OFFICE MANAGER

SHELLEY SCOTT

MARKETING MANAGER

KATHY HRON

ACCOUNTANT

CHIP PLAZA

SENIOR CONSULTANT

RICK HARDER

CONSULTANT

DAN SMITH

CONSULTANT

JAMES CARLSON

CONSULTANT

STEVE PLITZNER

SENIOR CONSULTANT

JENNI GROTTE

CONSULTANT

BRIDGET SCHAUB

CONSULTANT

Imagineering the Future

Imagineering evolves tech, helps start-ups find their flow

A lot of times with IT support, you get a help desk, and we’ve never had one. When you work with us, you get a personal consultant assigned to you. That personal touch is how we’ve always done it.

Proud Members of Our Community

Proud Member of the Eau Claire Chamber of Commerce
Proud Member of Downtown Eau Claire South Barstow District
Proud Member of the Chippewa Falls Chamber of Commerce

Our Community

We love our hometown of Eau Claire, and we have given back our time, money, and services as often as we can. Imagineering is dedicated to working with the local Chamber of Commerces, whose mission is to engage in the community’s future. We support our community and our customers as often as we can, and we want to give them every opportunity to grow.

Our Core Values

As technology evolves, we strive to ensure that our core values guide every aspect of our business and define our company culture.

Security

We believe the value of your network security far exceeds any monetary item your business could possess. We are vigilant in maintaining the integrity of your critical information, as well as educating you about the dangers of cybersecurity threats and how to become more security-aware.

Community

We believe in the power of the communities we serve, and giving back to the communities we live in. For over 25 years, we have supported our community and our clients, and we are passionate in providing them every opportunity to grow into the future.

Learning

We believe continuous learning is fundamental within the demands of today's ever-changing technology, and that’s why we put an emphasis on professional development. We are curious and seek to constantly improve and innovate to become experts in our field. We are committed to bettering ourselves for the success of our clients.

Innovation

We believe in a flexible workplace where it’s safe to try new things — where we can push the boundaries and learn from ideas that might not go according to plan. We strive to specialize in our services, while embracing creativity to come up with solutions for our clients. This paves the way for genuine improvement.

Education

We believe in supporting the growth and success of our clients, community, and employees through education. Helping area businesses grow and learn with their technology provides clients the knowledge they need to be successful. We put an emphasis on educating the community, as well as financially supporting area students.

Growing Our Community by Sponsoring Future Entreprenuers

FAQs

Located in Eau Claire, Wisconsin, we love working with local businesses so we can provide in-person support for our customers when needed. We typically travel anywhere within 2 hours in every direction, although we have expanded to other states to support the growth of our customers.

No, we serve all industries that are looking to increase their security and or invest in new technology. From purchasing new computers, moving applications and processes to the could, and increasing employee security awareness, we do it all.

Unfortunately, HOOPS is not an accounting firm and does not perform accounting services. HOOPS provides accounting software and support to local businesses, as well as business consulting services to help businesses operate and grow more efficiently.

The most secure networks start with the right firewall. Imagineering is a certified WatchGuard partner, providing top-notch protection against today’s evolving threats.

Yes — Many IT security experts believe the most important way to prevent a data breach is by updating your computers and software programs. This ensures your software and systems are fully functional and secure.

Unlike other tech companies, we only bill for time & materials. We’re here for you when you need us, and we won’t bill you if you don’t. You won’t find monthly retainers here.

Yes! We strive to specialize in our service offerings, and we are excited to add the support of Apple products for our clients. 

Solutions

Josh Hanson

OWNER / PRESIDENT

Phone: (715) 834-7712

Email: jhanson@imagineeringit.com

Josh Hanson received his Bachelor’s Degree in Management Information Systems from the University of Minnesota – Duluth. He brings nearly a decade of software and hardware support to the company, and in April 2020, Josh Hanson became the Owner and President of Imagineering and HOOPS. Josh is a lifelong Eau Claire resident who is committed to seeing the community succeed. He enjoys spending time with his wife and three sons, hiking, golfing, getting out on the lake, or going to Big Falls or Beaver Creek Reserve.

RENEE SCHREIFELS

OFFICE MANAGER

Phone: (715) 834-7712

Email: rschreifels@imagineeringit.com

Renee Schreifels has brought a plethora of knowledge and organization to the team at Imagineering for over two decades. Renee graduated from CVTC with a degree in Information Processing and calls Menomonie home. A mother of three, she enjoys following her kids to sporting events, outdoor activities with her family, and scrapbooking the memories.

SHELLEY SCOTT

MARKETING MANAGER

Phone: (715) 834-7712

Email: sscott@imagineeringit.com

Shelley Scott has a Bachelor’s Degree in Mass Communications – Advertising and Marketing from the University of Wisconsin – Eau Claire. Outside of work, Shelley enjoys playing volleyball, traveling, and listening to live music.

KATHY HRON

ACCOUNTANT

Phone: (715) 831-9737

Email: khron@hoopsinc.com

Kathy Hron brings over 30 years of accounting experience to the team at Imagineering and HOOPS. Born in Texas, and raised in Minnesota, she is now a proud resident of Chippewa Falls, Wisconsin. A mother of four grown children, outside of work you can find Kathy singing in the choir at church, fishing, or camping with her husband.

Chip Plaza

SENIOR CONSULTANT

Phone: (715) 834-7712

Email: cplaza@imagineeringit.com

Chip Plaza received his Bachelor’s Degree in Management Information Systems from the University of Wisconsin – Eau Claire. Providing over two decades of technology support to Imagineering customers, Chip Plaza helps create, install and maintain IT infrastructure. Outside of work, Chip pursues photography, golf, and anything outdoors.

RICK HARDER

CONSULTANT

Phone: (715) 834-7712

Email: rharder@imagineeringit.com

Rick Harder brings over two decades of experience with Imagineering to our customers across Wisconsin. Rick enjoys putting things together, sound technology and DJing, as well as spending time with his grandkids.

DAN SMITH

CONSULTANT

Phone: (715) 834-7712

Email: dsmith@imagineeringit.com

Born and raised in Eau Claire, Dan Smith graduated from the Information Technology – Network Specialist program at Chippewa Valley Technical College. When he’s not at work, he enjoys woodworking, Dungeons & Dragons, and playing video games.

JAMES CARLSON

CONSULTANT

Phone: (715) 834-7712

Email: jcarlson@imagineeringit.com

James Carlson brings over 20 years of IT experience to the team at Imagineering. Born and raised in Chippewa Falls, James earned his Master’s degree in Information & Communication Technology from the University of Wisconsin – Stout. Outside of work, James enjoys hiking, traveling, and exploring new restaurants.

Steve Plitzner

SENIOR CONSULTANT

Phone: (715) 831-9737

Email: splitzner@hoopsinc.com

Steve Plitzner received his Bachelor’s Degree in Finance and Accounting from the University of Wisconsin – La Crosse. He has over two decades of accounting and business software experience, supporting our customers at HOOPS. Originally from Milwaukee, Steve is a lifelong Brewers fan and enjoys going to concerts and going to his cabin in Hayward.

JENNI GROTTE

CONSULTANT

Phone: (715) 831-9737

Email: jgrotte@hoopsinc.com

Jenni Grotte hails from San Antonio, Texas. After receiving a full volleyball scholarship to Vernon College, she received her Associate’s Degree in Business. With a love of used book stores, Jenni has a personal library of over 2,500 books. Jenni’s additional interests include anime, manga, and live music, such as festivals and concerts.

Bridget Schaub

CONSULTANT

Phone: (715) 831-9737

Email: bschaub@hoopsinc.com

Bridget Schaub was born and raised in Chippewa Falls, Wisconsin. With an Associate’s Degree in Business Management, Bridget is currently working toward her Bachelors in Management from the University of WI-Stout. Outside of work and school, Bridget enjoys traveling, as well as outdoor movie and bonfire nights in the Wisconsin summers.

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