Now Hiring — Technology Consultant
Imagineering IT is seeking a hands-on Technology Consultant to help develop relationships and serve our growing client base throughout the Chippewa Valley. Ideal candidates will have experience in server and workstation management, as well as project management. We are looking for an individual who is self-motivated and continually curious.
If you thrive in a small business setting and don’t want to work behind a help desk all day, this role may be for you. The candidate will need the ability to travel in and around Eau Claire, working with businesses on a regular basis, both in-person and remotely. While our regular office hours are 8 a.m. to 5 p.m. there may be occasions where remote work or after-hours work is necessary for the flexibility of your schedule, or the customer’s.
Who We Are
Imagineering is a group of technology experts that has been providing leading hardware and software solutions to local businesses for over 30 years. Located in downtown Eau Claire, Imagineering is a family-owned business that takes pride in our relationships and unmatched customer service — and that’s where you come in.
Responsibilities
- Develop strong relationships with clients through on-site and remote client service
- Provide clients with technical expertise on security, networking, server, virtualization, mobile, and cloud-based solutions
- Hardware troubleshooting and replacement, software troubleshooting, installation and configuration
- Improve system performance by analyzing, troubleshooting, and evaluating existing wired and wireless network systems and recommending changes
- Monitor and maintain backup and recovery activities
- Perform routine network maintenance
- Maintain inventory of network electronics
- Create and maintain accurate documentation
- Maintain the highest level of client satisfaction
What You Have to Offer
- Degree in Information Systems or related area (Associate’s required; Bachelor’s preferred)
- Minimum of 5 years' experience in an IT-related field, with maintaining, troubleshooting, and supporting multiple environments
- Fundamental knowledge of networking, hardware, and software
- Hands-on experience with networking and firewalls including VLAN and NAT
- Hands-on experience with Microsoft 365
- Azure experience preferred
- Experience with setting priority of multiple technical requests based on severity
- Prior consulting or multi-client technical management experience (preferred)
- Experience with Connectwise (preferred)
- Experience with Apple devices a plus
Your Strengths
- Strong troubleshooting and critical thinking skills
- Strong leadership, communication, and organization skills
- Deadline and detail-oriented
- Self-starter and self-learner
- Ability to prioritize and multitask
What We Have to Offer
- Health Insurance Plan
- Long Term Disability
- Life & Accidental Death Insurance Policy
- 401(k), with a 3% employer match
- Paid Time Off
- Paid Holidays
- Paid Bereavement
- Professional Development
- Year-End Bonuses
- Commissions, based on revenue goals
Why Imagineering?
How to Apply
If you are interested in working for an organization dedicated to providing exceptional service to our customers and community, please send your resume to Josh Hanson.
Follow us on LinkedIn and Facebook.
Imagineering is an equal-opportunity employer.
