Now Hiring — Software Consultant
HOOPS is seeking a dedicated candidate with accounting and software knowledge to join our team of consultants. The Software Consultant will serve as an accounting and business software analyst for our customers. They will collaborate on the improvement of business processes and perform routine software upgrades or maintenance.
If you thrive in a small business setting and are not afraid to roll up your sleeves in helping our customers move their business forward, this role may be for you. The candidate will need the ability to travel in and around Eau Claire, working with businesses on a regular basis, both in-person and remotely. While our regular office hours are 8 a.m. to 5 p.m. there may be occasions where remote work or after-hours work is necessary for the flexibility of your schedule, or the customer’s.
Who We Are
HOOPS has been the trusted accounting solutions and software partner among business owners for over 25 years. Located in downtown Eau Claire, HOOPS is a family-owned business that provides hardware and software solutions for businesses of all industries.
Responsibilities
- Analyze, troubleshoot, and evaluate accounting and business software
- Handle upgrades and maintenance of customer software
- Collaborate on the improvement of business processes
- Go the extra mile to engage customers and resolve issues
- Perform other duties as assigned
What Your Have to Offer
- Previous experience in accounting or other related fields
- Knowledge of accounting software, Microsoft Dynamics GP and Acumatica preferred
- Proven customer support experience
- Ability to prioritize and multitask
- Strong troubleshooting and critical thinking skills
- Deadline and detail-oriented
What We Have to Offer
- Health Insurance Plan
- Long Term Disability
- Life & Accidental Death Insurance Policy
- 401(k), with 3% employer match
- Paid Time Off
- Paid Holidays
- Professional Development
- Paid Bereavement
- Year-End Bonuses
- Commissions, based on revenue goals
Why HOOPS?
People matter here. HOOPS prides itself on a combination of superior customer service and business software tailored to fit the specific requirements of the ever-changing business world. When a customer asks for help, they don’t blindly email a helpdesk; they work with a familiar consultant who knows their business and their environment. That personal touch is how we have kept our customers close, like family.
How to Apply
If you are interested in working for an organization dedicated to providing exceptional service to our customers and community, please send your resume to Josh Hanson.
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HOOPS, Inc. is an equal-opportunity employer.
