Scorecard: Glossary of Terms

Usability

Cloud Access

Today’s business model needs to accommodate business on the go. Software applications and important documents that are not based in the Cloud make businesses and their employees less efficient.

Mobile Integration

Business today can be done from your phone. It is imperative that necessary business applications and email are secured and integrated with your mobile devices.

Productivity Suite

Customers typically trust a business with an email address that matches their domain name. Emails using @gmail.com can look spammy, and it might end up in a prospect or customer’s junk folder.

Performance

Age of Computers

If your computer is more than 5 years old, your business is opening itself up for a larger chance of attack as well as slow speeds and incompatibility with newer software.

Internet Speed

Your internet speed does not have to be slow. Customize your wireless network to give everyone the access they need to be productive from the back office to the warehouse.

Multiple Backups

If your business has 0 or 1 backups in place, the chances your business’s data will be lost or stolen are at high risk. In case of disaster, you should have 3 backups in 2 separate places (1 onsite and 1 offsite) so you can easily restore lost or stolen data if needed.

Security

Antivirus Software

It is good practice to have antivirus software set up on your workstations to prevent viruses and identity vulnerabilities, keeping your business running smoothly.

Automatic Updates

Installing updates, or patches, to your software and operating systems is the first step in securing your working environment from outside threats. Automatic updates will automatically apply these patches behind the scenes and are best practice for busy business owners.

Firewalls

A firewall is a network security device that separates your internal networks from external network threats, lowering the risk of an attack.

Secure Wi-Fi

It is no secret that Wi-Fi without a password is not secure. Ensure your Wi-Fi is accessible only to those you trust, setting it up with a strong password. In addition, setting up an additional wireless connection for your customers, separate from your business network, is ideal.

Bonus Points:

Password Manager

Strong passwords are great, but they don’t mean much if a cybercriminal already has the password in hand. An easy way to combat this is with a password manager to manage all of your strong passwords with only one password to remember. Password managers help protect you from password-related data breaches and take the worry out of trying to remember all of your passwords, or storing them insecurely in your browser settings.

Multi-Factor Authentication (MFA)

Multi-Factor Authentication (MFA) is a verification method that requires two or more authentication factors to gain access to a website, network, or application.

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