Acumatica provides a full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, Field Service, Retail-Commerce, Construction, and CRM. Acumatica is the only true Cloud ERP platform designed for mid-sized customers.
Acumatica ERP delivers adaptable cloud and mobile technology with a unique all-inclusive user licensing model, enabling a complete, real-time view of your business anytime, anywhere.
HOOPS, Inc. is an accredited support partner of Acumatica
Accreditation is earned by the partnering organization upon demonstration of internal capabilities to manage support-related processes. It is also imperative to have systems in place to support the processes and related data management. Providing excellent technical support requires not only a knowledgeable team, but considerations such as a training program, knowledge development program, coverage plan to ensure proper response times, a CRM system to track support cases and customer information, and metrics and KPIs for support engineers.